Legal
This Privacy Policy is our way of keeping you informed about what information we collect, how we use it and how you can access, change and remove your information. Unless otherwise defined in this Policy, the terms used in this Policy have the same meanings as in our Terms and Conditions, accessible from https://propelor.io/legal.
By visiting the Web Application, you agree and confirm that you have read and understood this Policy and agree to be bound by the same.
This Policy applies to all current and former users of the Website. We may revise this Policy from time to time so as to ensure that this Policy is consistent with the requirements relating to data, privacy, and information regulations. We recommend visiting this Policy page regularly for updates.
What data do we collect?
Personal Data
While using our Service, we may collect personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
• Email address
• Name
• Phone number
• Address
• Transaction details
Other Data
• Usage data: Usage data is collected automatically when using the Service. This may include information such as your Device's Internet Protocol address, browser type, browser version, mobile device information, unique device identifiers and other diagnostic data.
• Conversations: Any chats or conversations (whether text/voice/video) with you in the course of transactions, will be automatically recorded and stored with us.
How do we collect your data?
We collect your data when you provide it to us directly, or automatically when you use our products, services, applications software or website, through cookies, tracking beacons, and similar technologies.
We also use "cookies" and other web technologies to collect information and support certain features of our website. If you are curious what is meant by a cookie and how we use cookies, please click here.
Why do we collect your data?
We collect data for the following purposes:
• To provide and maintain our Service, including monitoring fair usage of our Service.
• To manage your Account to manage your registration as a user of the Service. The data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
• To contact you by various modes regarding informative communications related to the functionalities of our product and services including our Web Application and such other information we believe will be of interest of you.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• For business transfers we may collect your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
• For legal and regulatory requirements, we may collect your information for monitoring and enforcing legal and regulatory compliance.
• For other purposes we may collect your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
Will your data be shared?
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
We may share your personal information in the following situations:
• With Service Providers and alliance partners: We may share your data with Service Providers to provide services to you and to offer products and promotions.
• For business transfers: We may share your data in connection with, any corporate restructuring.
• Legal and Regulatory requirements: We may be required to share your data if required to do so by law or in response to valid requests by authorities.
• With Affiliates: We may share your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
• With your consent: We may disclose Your information for any other purpose with your consent.
If we are legally compelled to disclose your personal data to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited.
How do we keep your data safe?
We understand the importance of your data and thus we take all steps reasonably necessary to ensure that your data is treated securely and in terms of this Policy and no transfer of your data will take place to any organization or country unless there are adequate controls in place. We do not accept responsibility for any unauthorised access or interception or loss of Personal Data that is beyond our reasonable control.
We will make reasonable updates to our security measures from time to time and ensure the authorised third parties only use your data for the purposes set out in this Policy.
Do we collect personal data from minors and other individuals?
We do not knowingly collect personal information from minors or individuals not legally competent to give consent.
If you have provided information about minors or individuals not legally competent to give consent, you represent and warrant that you have their consent to process (including disclosure and transfer) their personal data in accordance with this Policy. If the data pertains to minors or individuals not legally competent to give consent you confirm that they have designated you to act on their behalf and give consent on their behalf.
How do external links work?
Our Web Application may contain external links which will re-direct you to other websites that are not operated by us. We recommend you review the terms and privacy policy of such websites you visit. Such websites do not function in accordance with our Policy, and we disclaim all responsibility and liability for any consequences of using those websites.
How long do we retain your information?
We only keep your personal data for as long as it's required to fulfil the objectives outlined in this privacy statement. This implies that depending on the type of information and the reason we have it, different retention periods will apply. We will also retain Usage Data for internal analysis purposes.
What Data Protection Rights do you have?
We want to make sure you are aware of your data protection rights. In relation to your personal data, you are entitled to the following rights:
The right to access – You have the right to ask us for a copy of, request access to, or ask us to update or amend any personal data we may hold about you. With regard to your right to access and/or correct your personal data, we reserve the right to reject your request for the reasons allowed by law, such as when giving you access would be prohibitively expensive compared to the risks to your privacy or when doing so might also violate the rights of others, among other things.
The right to rectification – You have the right to request for the correction of any incomplete or inaccurate information. Please note that while any changes made by you would be reflected in the active user databases within a reasonable period of time (which shall be not more than one (1) month), we may, however, retain all information (both modified and unmodified) as backup, for the purposes of archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so for business purposes under the applicable laws.
The right to erasure – You have the right to request us to erase or remove your Personal Data, provided however, that this right is not absolute. We will erase the your Personal Data if it is no longer necessary for the purposes for which we collected such information or when there no longer exists a legitimate business interest for us to continue retaining such information. Please note that even after you stop using your Account or stop availing services from us, we will retain Account information or User Data for legal purposes, in accordance with applicable laws for the time being in force.
The right to object to processing of Personal Data – This right exists where we are processing your Personal Data for legitimate reasons and you object to processing of such Personal Data. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In such situations, we reserve our rights regarding extending and performing Services.
The right to data portability – Upon the your request, we will provide you or to such other person(s) you authorise, your Personal Data in a structured, commonly used, machine-readable format.
If you would like to exercise any of these rights, please contact us at: contactus@propelor.io.
Please note that we may ask you to verify their identity before responding to requests.
If you make a request in relation to any of the above rights, we will try to respond to your request as soon as possible but not later than one (1) month.
Any request made in accordance with this section will be addressed free of cost, provided however, to offset the administrative costs associated with processing your request to access your Personal Data, we may impose a nominal fee.
We shall not be responsible for the authenticity (or inauthenticity) of the Personal Data or Sensitive Personal Information supplied to us by you.
How often do we update this policy?
We may amend or update this Policy in accordance with the dynamic nature of data protection laws. By accessing the Web Application, you confirm your acceptance of the Privacy Policy, as amended from time to time. If there is any change in the law for the time being in force, this Privacy Policy shall stand amended to that effect and both the parties i.e., you and us shall comply with the law as amended. We recommend you review this Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
How can you contact us?
We would be happy to answer any questions you may have about this Privacy Policy.
You can contact us at our email: contactus@propelor.io or by visiting this page on our website.